Your out-of-pocket costs could be as low as
$0
Medicaid average cost per session
$0
Reach out to our team to verify your coverage today
How we work with Medicaid
Medicaid offers comprehensive mental health benefits, including coverage of therapy services like those offered at Charlie Health. Through Medicaid, where accepted, people can access Charlie Health’s personalized behavioral health services, including our virtual Intensive Outpatient Program (IOP).
Medicaid’s commitment to mental well-being extends to virtual therapy, with policies emphasizing its coverage to support overall health. This extensive coverage ensures people with Medicaid receive the necessary care for their mental health.
What is Charlie Health?
Charlie Health is the leading provider of virtual high acuity mental healthcare, including virtual IOP.
Our treatment programs include:
Wraparound care services
*Services provided as needed and where available
We specialize in treating high acuity mental health conditions with hyper-personalized, comprehensive care.
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
20 million Medicaid members covered
How to get started with virtual therapy covered by Cigna:
- Medicaid-covered members can call our Admissions Team 24/7 or fill out our online form to learn about their plan’s specific benefits and get started with treatment.
- Once we verify your Medicaid benefits, our Clinical Team will conduct a thorough mental health assessment to create your personalized treatment plan.
- Medicaid members can get started with their personalized treatment plan (which includes curated groups, individual therapy, and family therapy) in as little as 24 hours.
In their words
What our clients say
“It has honestly been a lifesaver…I love it here.”
I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn’t find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.
I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn’t find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.
—Jazmyn S.T.
“They tailor your individual experience.”
Charlie Health has been a very helpful and supportive environment. I really like how easy it is to get mental healthcare virtually and how they tailor your individual experience to your needs and your lived experiences. I would definitely recommend the program to others. It has helped me tremendously as I heal.
Charlie Health has been a very helpful and supportive environment. I really like how easy it is to get mental healthcare virtually and how they tailor your individual experience to your needs and your lived experiences. I would definitely recommend the program to others. It has helped me tremendously as I heal.
—Andrew K.
“Charlie Health was quick to get me into the program.”
I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist’s support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.
I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist’s support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.
—Bree D.
89%
of clients reported improvements in self-harm
92%
of clients reported improvements in symptoms associated with anxiety
95%
of clients reported improvements in symptoms associated with depression
Frequently asked questions
Does Medicaid cover online therapy?
Yes, Medicaid covers online therapy services, including virtual Intensive Outpatient Programs (IOPs) and various other treatment programs.
Fill out our quick online form to learn more about your specific plan’s coverage and benefits.
What mental health services does Medicaid cover?
Medicaid offers therapy coverage that includes many mental health conditions as part of its mental health benefits. In collaboration with Charlie Health, Medicaid typically provides virtual therapy services for various mental health issues, including:
- Depression
- Anxiety
- Personality disorders
- PTSD & trauma
- OCD
- Substance use disorders
- ADHD
- Postpartum depression
- And more
Complete our quick online form to discover more about your specific plan’s coverage of Charlie Health’s services.
How much is the copay for Medicaid members?
Copays for Medicaid members vary depending on the specific plan. Some members may have low or no copays for mental health services. Our Benefits Team can help you determine your exact out-of-pocket costs.
Fill out our quick online form to learn more about your specific plan’s coverage and benefits.
How long does it take to start treatment with Medicaid coverage?
After verifying your Medicaid benefits, you can begin treatment with Charlie Health within 24 hours, including a full assessment and the development of a customized treatment plan.
Does Medicaid cover depression?
Yes, therapy covered by Medicaid includes treatment for depression. Charlie Health’s tailored therapy services offer a comprehensive approach to managing depression, with virtual sessions enabling you to address your symptoms and heal from the comfort of your home. If you have specific questions about your Medicaid plan and its coverage of Charlie Health’s services, fill out our quick online form to connect with our team and learn more.
Does Medicaid cover PTSD?
Yes, Medicaid covers therapy for PTSD and other mental health conditions related to trauma. At Charlie Health, we offer personalized therapy services that emphasize a compassionate and trauma-informed approach to treating PTSD. With virtual access, you can manage your symptoms and begin healing from the comfort of your home. If you have specific questions about your Medicaid plan’s coverage of PTSD therapy with Charlie Health, please fill out our quick online form to connect with our team and learn more.
Does Medicaid cover anxiety?
Yes, therapy covered by Medicaid includes treatment for anxiety and related conditions such as panic disorder, agoraphobia, and social anxiety. Charlie Health’s personalized therapy services utilize an evidence-based and comprehensive approach to anxiety treatment, with virtual sessions that enable you to manage your symptoms and recover from the comfort of your home. For specific inquiries about your Medicaid plan’s coverage of Charlie Health’s anxiety treatment, fill out our quick online form to connect with our team and learn more.
