Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment andsupport than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“Charlie Health is the primary reason I have been able to make positive changes in my life.”
I came into Charlie Health very sick and concerned with my future. After only a week, I was already using new skills I had learned, and connecting with my group members in healthy ways. I have never felt more supported than when I was in my group setting. Having an individual therapist on top of group also helped with my extra needs that I was unable to cover in group. Unlike some therapy, I am able to perform different skills to regulate my mental health. I am confident that Charlie Health is the primary reason I have been able to make positive changes in my life and continue living every day to its fullest.
—Sydney C.R.
I started Charlie Health for extremely debilitating agoraphobia and health anxiety. Since starting group, I've been returning to work and leaving the house daily!
—Alyssa S.
“It helped me feel like I was not alone in this world.”
I was very angry and depressed when I first came to Charlie Health, but with help/guidance/listening/reassurance, it helped me feel like I was not alone in this world. I got the help that I wanted and needed to get to change my mindset.
—Kairey M.
